Notary Bot Instructions

Get Notary Bot up and running fast and smooth.

Notary Bot Instructions

Get started with Notary Bot from eonlinenotary.com

Built for notaries! Our Notary Bot can answer questions about document requirements, acceptable IDs, notarization types (acknowledgments, jurats, apostilles), fees, remote notarization eligibility, and appointment scheduling procedures.

About Notary Bot Pro

Transform your WordPress site into an interactive hub with the Notary Bot Pro plugin. Seamlessly integrate the powerful Google Gemini Chatbot into your posts and pages, providing your visitors with instant, intelligent responses.

WordPress 6.6+ PHP 7.0+ Google Gemini AI Chatbot Customer Support

Key Features

Customizable Color Scheme

Use a single color picker in the settings to personalize the chat icon, send button, header, and AI message bubbles to match your site's design.

Pre-Prompt Feature

Set a consistent context or instruction for every AI conversation to define the chatbot's personality and behavior.

Multiple Model Selection

Choose between different Gemini model options for your specific needs and use case.

Installation Instructions

Important: Uninstall previous versions before installation.

Install the Plugin

Install the plugin through the WordPress plugins screen directly:

Log in to your WordPress admin dashboard
Navigate to Plugins > Add New
Click the Upload Plugin button at the top of the page
Click Choose File and select the Notary Bot Pro plugin ZIP file
Click Install Now

Activate the Plugin

After installation, activate the plugin through the 'Plugins' screen in WordPress:

Once installation is complete, click Activate Plugin
Alternatively, go to Plugins > Installed Plugins and click Activate under Notary Bot Pro

Get a Google Gemini API Key

You'll need a Google Gemini API key to power the chatbot:

Visit the Google AI Developer Portal
Create or sign in to your Google account
Get API access for Gemini API
Generate an API key from the Google AI Studio
Copy your API key for use in the plugin settings

Configure the Plugin

Set up and customize the chatbot through the plugin settings:

Go to Settings > Easy AI Chatbot in your WordPress admin dashboard
Enter your Google Gemini API key in the appropriate field
Use the color picker to select a custom color for your chatbot interface
Configure the Pre-Prompt text if desired
Select your preferred Gemini model
Save your settings

Using Pre-Prompt Feature

The Pre-Prompt functionality is powerful and allows you to set a consistent context or instruction for every AI query. Add to pre prompt "when someone says schedule an appointment show them this clickable link "link to your calendar or scheduling public page" If you currently do not have a public calendar page we recommend TidyCal

Examples of Pre-Prompt Usage:

Sarah : "YOU ARE Sarah , a online notary and paralegal expert and you work for eonlinenotary.com . You have a bubbly yet professional attitude and you like reminding people they can get notarized online for only $25 by visiting eonlinenotary.com get started page. for questions you cannot answer refer them to contact us at https://eonlinenotary.com/contact_us/ you also help people about notary and related topics or make sample law documents for them, if someone asked about random subjects please remind them you are only trained on eonlinenotary company and related subjects. **Output all links in clickable HTML format If someone asks about scheduling a meeting give them this link : INSERT YOUR MEETING LINK" If someone says notary services you link them to our services page here : https://eonlinenotary.com/eonline-notary-services/"
George: "You are George,as online notary assitant and expert in notary and you work for ACE Notary in Vermont- you also know all about our founder James Watson and how he started ACE Notary with his brother Tom in 2016- if someone asks about notary prices tell them our general notary is very competitive at $30 and we take appointments 24/7 online" You also know we are located at 6521 Maple ave 88761 Ridgeview VT, our business number is (816) 555 5555

How to Configure Pre-Prompt:

Go to Settings > Easy AI Chatbot
Find the Pre-Prompt section
Enter your desired pre-prompt text
Save your settings

Note: The pre-prompt is automatically prepended to each user message, guiding the AI's responses without changing the core interaction.

Model Selection Guide* Pro Version

Notary Bot Pro supports multiple Gemini models. Choose the appropriate model based on your specific needs:

Model	Best For	Features
Gemini 1.5* Free Version	General purpose	Balanced performance and cost
Gemini 2.0 Flash	Top Class AI	Can process queries with lightning speed
2.0 Pro	Specialized use cases	1M Character context window but costs more

How to Change the Model:

Go to Settings > Easy AI Chatbot
Find the Model Selection section
Choose your preferred model from the dropdown menu
Save your settings

Customization Options

Notary Bot Pro offers several customization options to match your website's look and feel:

Color Customization

The plugin uses a unified color customization approach where a single color setting controls multiple elements:

Chat icon color
Send button color
Chat header background
AI message bubbles

Disclaimer and Branding

The chatbot includes:

A customizable disclaimer at the bottom of the chat window
A "Powered by eOnline Notary" link* Free version only

License Information

Easy AI Chatbot Software License Agreement

License Grant: Rank Boost Pro grants you a non-exclusive, non-transferable license to use Easy AI Chatbot ("the Software") subject to the terms of this agreement.
Restrictions: You may not copy, modify, distribute, sell, or transfer the Software or any portion thereof. Reverse engineering, decompiling, or attempting to derive the source code is strictly prohibited.
Ownership: The Software, including all intellectual property rights, remains the exclusive property of Rank Boost Pro.
Termination: This license is effective until terminated. Your rights under this license will terminate automatically without notice if you fail to comply with any term of this agreement.
Disclaimer: The Software is provided "as is" without warranty of any kind, either express or implied.

By using Easy AI Chatbot, you agree to be bound by the terms of this license.

Notary Bot Troubleshooting Guide

Resolve common issues with your AI Notary Chat Bot

API and Connection Issues

API Key Not Working

Verify that your Google Gemini API key is correctly copied and pasted without any leading or trailing spaces.

Ensure your API key is active and not expired (Google API keys may expire after a certain period).

Check if you've reached your API rate limits for the day (free accounts have usage restrictions).

Try regenerating a new API key from the Google AI Studio.

To regenerate your API key: Go to Google AI Studio → Settings → API keys → Revoke the old key → Generate a new key

Chat Bot Not Appearing on Website

Verify that the plugin is activated in your WordPress dashboard under "Plugins".

Ensure there are no JavaScript conflicts with other plugins by temporarily disabling other plugins to identify potential conflicts.

Clear your browser cache and website cache if you're using a caching plugin.

Some page builders may interfere with shortcodes. Try adding the shortcode directly in a "Shortcode" or "Text/HTML" block.

Error: "Failed to Connect to API Service"

Check your internet connection.

Verify that the Google Gemini API service is operational (check Google's status page).

Ensure your web hosting server allows outbound connections to Google's API endpoints.

If using a security plugin or firewall, check if it's blocking API connections.

Some hosting providers restrict external API calls. Contact your hosting provider if the issue persists.

Functionality and Performance Issues

Bot Responses Are Irrelevant or Inaccurate

Review and refine your Pre-Prompt to better define the chatbot's context and behavior.

Consider switching to a more advanced model like Gemini 2.0 Pro (in Pro version) for improved responses.

Make your pre-prompt more specific to the notary industry by including key terms and processes.

Example of an improved pre-prompt: "You are an expert notary assistant. Provide accurate information about notary services including loan signings, acknowledgments, jurats, and oath administration. Explain state-specific requirements when relevant and always recommend clients contact the notary for official advice."

Chat Bot is Slow to Respond

If using Pro version, switch to the Gemini 2.0 Flash model for faster responses.

Check your website's overall performance and optimize if necessary.

Verify that your hosting provider has adequate resources to handle API connections.

Reduce the complexity of your pre-prompt as overly complex instructions may slow down processing.

Response time can also be affected by high API traffic. Peak usage hours may result in slower responses.

Rate Limit Exceeded Error

The plugin limits usage to 50 chats per hour to prevent API abuse.

Wait until the rate limit resets (typically within an hour).

For high-traffic websites, consider upgrading your Google API plan to increase limits.

To monitor your usage: Go to Google Cloud Console → APIs & Services → Dashboard → View your Gemini API usage

Customization and Display Issues

Chat Bot Colors Don't Match My Website

Go to Settings → Easy AI Chatbot → Use the color picker to select colors that match your website theme.

Remember that the single color setting affects multiple elements (icon, button, header, and AI message bubbles).

If you need more advanced customization, you may need to add custom CSS to your WordPress theme.

/* Example custom CSS for further customization */
.notary-bot-chat-icon {
    background-color: #006666 !important; 
}
.notary-bot-send-button {
    background-color: #ff8c00 !important;
}
                        

Chat Window Displays Incorrectly on Mobile

Ensure your WordPress theme is fully responsive.

Test on multiple devices and browsers to identify specific display issues.

Clear cache on both server and browser to ensure style updates are applied.

If using custom CSS, verify it includes mobile-friendly media queries.

Some WordPress themes may override plugin styles. Contact your theme developer if issues persist.

Pre-Prompt Not Working as Expected

Keep your pre-prompt concise but descriptive (under 500 characters limit in free version).

Use clear, direct language in your instructions to the AI.

Avoid overly complex or contradictory instructions in your pre-prompt.

Test different variations of your pre-prompt to find the most effective format.

The AI works best with structured, specific instructions rather than vague guidelines.

Pro Version Specific Issues

Scheduling Feature Not Working

Verify that you've configured your calendar integration correctly in the Pro settings.IE Add to pre prompt "when someone says schedule an appointment show them this clickable link "link to your calendar or scheduling public page"

Check that your availability hours are properly set in the scheduling calendar.

Ensure the API keys for your calendar service (Google Calendar, etc.) are valid and have the correct permissions.

Test the scheduling feature by sending a test appointment request.

Calendar sync issues may occur if you've recently changed your calendar permissions or settings.

Quick Response Buttons Not Appearing

Go to Settings → Easy AI Chatbot Pro → Quick Responses and verify that you've configured and enabled quick response buttons.

Check if you have exceeded the maximum number of quick response buttons (limit: 6).

Ensure button text is concise (under 30 characters for optimal display).

Test on different devices to ensure responsive display is working correctly.

Quick response buttons work best when they address your most common notary inquiries (e.g., "Mobile Notary Rates", "Document Requirements", "Schedule Appointment").

Model Switching Not Working

Verify that your API key has access to all models you're attempting to use.

Some newer models (like Gemini 2.0 Pro) may require specific API access or higher tier subscriptions.

Check if you've saved settings after changing the model selection.

Clear cache after changing models to ensure the new configuration takes effect.

Switching to more advanced models may increase your API usage costs. Monitor your Google API dashboard for usage statistics.

WordPress Integration Issues

Plugin Conflicts with Other WordPress Plugins

Temporarily deactivate other plugins one by one to identify which plugin is causing the conflict.

Common conflicts occur with caching plugins, security plugins, and other chatbot/live chat plugins.

Update all plugins to their latest versions to resolve potential compatibility issues.

If a specific plugin conflict is identified, contact both plugin developers for possible solutions.

Keep a record of which plugins cause conflicts for future reference when updating.

Plugin Not Working After WordPress Update

Check if the plugin is compatible with your new WordPress version (Plugin requires WordPress 6.6+).

Update the Notary Bot plugin to the latest version (current stable: 1.0.5).

If the issue persists after updates, try deactivating and reactivating the plugin.

As a last resort, reinstall the plugin by deleting it and installing a fresh copy.

Always back up your website before major WordPress updates to easily restore if problems occur.

Error After Plugin Update

Check your WordPress error logs for specific error messages.

Verify PHP compatibility (plugin requires PHP 7.0 or higher).

If you see a white screen or fatal error, try accessing your site via FTP and renaming the plugin folder to deactivate it.

Contact plugin support with specific error messages for faster resolution.

/* Common error log locations */
/wp-content/debug.log
/wp-content/uploads/debug.log
                        

Still Need Help?

If you're still experiencing issues after trying these troubleshooting steps, our support team is ready to assist you.

Contact Support

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